Returns Policy
If a print is faulty you can return it to us within 14 days. Please contact us upon receipt of your canvas quoting your order number and one of our representatives will talk you through the return procedure. Please don’t send back your canvas without contacting us first.
Non‐faulty Goods
We cannot accept returns of non‐faulty goods because the products have been personalised or customised specifically for you. To return faulty goods you need to firstly contact a member of our Customer Services. We will only acknowledge returned goods if they are sent using Royal Mail Signed For Recorded or Special Delivery so you have proof of delivery. You will have to meet the delivery costs of returning the products, although we will refund the postage at our discretion once the item in question is rechecked. If we are at fault then we will gladly reimburse your postage costs. It is only when we receive the item in its original state that we will redo or refund monies for a faulty item. Please note if the product is not in an unused condition then we will not be able to offer you a refund or redo save for faulty workmanship which we may repair. Where there is minor fault we may suggest an alternative remedy.
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Recent News
- A new photographer from Denmark
Flemming resides in Aalborg, Denmark. have a look at the trolls forest!
The Lilly on the left would make a stunning canvas print a piece of art to add atmosphere to any room. - New Photographer Tom Laws
Tom brings something new to our galleries a keen outdoors person and traveler capturing pictures of all sorts of things.
Tom has spent the last few years living in North Wales, when he isn’t up to his ears in work he is outside. Whether it is on, under, or by water he loves it. When the [...] - It Doesn't Fit
Sometime you take a picture, a picture so great you just have to have it on canvas! but it doesn’t fit the wall.
Or you don’t like the whole picture just a little bit of it, you go to the shop pages only to discover that we don’t have the size or shape that you want.
The picture on [...] - New Photographer "Renae Smith"
Some words from Renae For me BEAUTY is what photography is all about. There’s something so thrilling about catching an image that makes my soul gasp! I’m fairly new to photography and am constantly working to learn how to capture a fragment of the beauty around me so I can share it with others. It’s an [...]
- Happy New year
Happy new year to all.
Christmas has been very busy at Puffin Print we have made a record number of canvas prints. This year 2009 is going to be bigger and better, our aim is to bring you lots of new art, new photographers and specialist galleries. We are also going to increase the range- more [...]
If you spend £100 or more, we will give you a free 10" x 10" square canvas. 